The Gemmological Institute of America (GIA) has suspended duplicate reports diamond and diamond sealing services at all locations.
The action is being taking this action after receiving a sealed diamond for verification that did not match the data label in the sealing packet.
GIA, along with a corporate investigation firm, is investigating the circumstances surrounding the submission to determine the source of the sealing packet.
Lost, stolen or damaged GIA reports will not be replaced but the online Report Check service will show a data document.
GIA customers with concerns may submit the sealed diamonds to GIA for examination. GIA will verify that the diamond matches the report information and return it in a sealing packet at no charge.