DCLA 'Trustline', ask an expert

The Spark of Confidence

DCLA Diamond Hotline

The DCLA Trustline is a free telephone hotline service that provides direct access to one of our DCLA laboratory team members for answers to your diamond questions.

Our diamond experts are happy to help with any and all inquiries, whether your questions are about a specific diamond, diamonds in general, the diamond certification process, or any other diamond-based issues you need assistance with.

If you are a consumer needing help with a diamond purchase, or perhaps have questions about a diamond you already have, calling the Trustline may help you assemble the diamond knowledge you need to feel confident with your precious purchase.

The Trustline is also open to members of the diamond and jewellery trade, acting as a support center for your queries.

Feel confident, feel secure – phone the Trustline.

DCLA Trustline

  • 1300 66 DCLA (3252)
  • Monday to Friday
  • Hours: 9.30am to 4.30pm

latest news

Thursday 18 May, 2017

DE BEERS TAPS INTO POLISHED DIAMONDS MARKET WITH FIRST-TIME AUCTION

Anglo American’s De Beers, the world’s largest rough diamond producer by value, has decided to begin selling its own polished diamonds in auctions for the first time in its history.

Wednesday 17 May, 2017

SOTHEBY'S SELLS THE APOLLO AND ARTEMIS DIAMONDS FOR £44.9 MILLION

Wednesday 10 May, 2017

US WOBBLE TAKES SHINE OFF PANDORA SALES

Pandora reported strong growth in the first quarter, but US store closures and sluggish mall traffic dented its performance stateside.

Sunday 7 May, 2017

IMPORTANT ADVICE ON HOW TO SELL YOUR DIAMONDS

If you are you considering selling your diamond, but feel as though you have no idea how or where to begin with the process?

Thursday 4 May, 2017

GEM DIAMONDS RECOVERS 80 CARAT ROUGH DIAMOND

Another D colour Type II diamond weighing 80 carats has been recovered.

Wednesday 3 May, 2017

THIS BLUE DIAMOND IS NATURAL—AND ALSO SYNTHETIC

The good news is, from everything we know, all lab-grown diamonds are detectable, and the detection devices are getting better and (somewhat) cheaper.

Tuesday 25 April, 2017

CHRISTIE’S TO OFFER 92CT. PENDANT

A 92.15 carat diamond pendant worth up to $20 million will lead Christie’s Magnificent Jewels auction in Geneva next month.